Connect with us

Hi, what are you looking for?

Investing

Delta Airlines cancellations and delays continue but worst of IT outage impact is over, CEO says

Dozens of Delta Air Lines flights were canceled and more than 200 delayed Wednesday as the Atlanta-based carrier continued to recover from last week’s global CrowdStrike-Microsoft IT outage.

But in a statement, Delta CEO Ed Bastian said the carrier had largely recovered from the outsized impact it experienced from the incident.

Data from FlightAware on Wednesday morning showed 47 canceled and 242 delayed Delta flights, though it was not immediately clear how many were attributable to IT issues, as a major storm system moved through the southern United States.

Dallas-based American Airlines was seeing similar cancellation and delay numbers.

Separate data from the aviation intelligence group Anuvu showed 16% of scheduled Delta flights were canceled, with just 18% departing on time.

In his statement, Bastian said he expected cancellations Wednesday ‘to be minimal.’

‘While our initial efforts to stabilize the operations were difficult and frustratingly slow and complex, we have made good progress this week and the worst impacts of the CrowdStrike-caused outage are clearly behind us,’ Bastian said, noting delays and cancellations were down 50% Tuesday compared to Monday.

‘Thursday is expected to be a normal day, with the airline fully recovered and operating at a traditional level of reliability.’

Delta said Tuesday that many of its worldwide operations relied on Microsoft, and that a crew scheduling system had seen an acute disruption as a result of the glitch.

That led to thousands of the carrier’s flights being canceled, leaving passengers stranded at airports and prompting the Transportation Department to investigate.

In an appearance Tuesday on NBC News Now with Hallie Jackson, Transportation Secretary Pete Buttigieg said he had spoken with Bastian to remind him that passengers who decline to take rebookings are entitled to cash refunds.

“This could absolutely lead to major enforcement action,” Buttigieg said, noting the record penalty his department had levied against Southwest Airlines after its 2022 winter meltdown.

‘We really wanted to send a message that this is a new chapter in how we enforce passenger protections and rights … clearly we need to continue sending that message,’ he said.

This post appeared first on NBC NEWS
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Get the daily email that makes reading the news actually enjoyable. Stay informed and entertained, for free.
Your information is secure and your privacy is protected. By opting in you agree to receive emails from us. Remember that you can opt-out any time, we hate spam too!

You May Also Like

Stock

Boeing’s spaceflight program may reach a significant milestone Monday night with the launch of its Starliner spacecraft, carrying — at long last — two...

Investing

Arcade chain Dave and Buster’s plan to allow customer betting isn’t winning over everyone. Software company Lucra Sports announced on Tuesday that it was working with...

Investing

WASHINGTON — Former President Donald Trump failed to impress everyone in a room full of top CEOs Thursday at the Business Roundtable’s quarterly meeting, multiple attendees told...

Top News

It appears increasingly possible that Donald Trump could face actual jail time before we ever get a verdict in any of his four criminal...

Disclaimer: InvestorsOnRetire.com, its managers, its employees, and assigns (collectively "The Company") do not make any guarantee or warranty about what is advertised above. Information provided by this website is for research purposes only and should not be considered as personalized financial advice. The Company is not affiliated with, nor does it receive compensation from, any specific security. The Company is not registered or licensed by any governing body in any jurisdiction to give investing advice or provide investment recommendation. Any investments recommended here should be taken into consideration only after consulting with your investment advisor and after reviewing the prospectus or financial statements of the company.

Copyright © 2024 InvestorsOnRetire. All Rights Reserved.